商品系列: Bundle系列

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Bundle FAQs

What's included in the Bundle?

The Seinxon Item Finder Bundle offers 4 configurations to suit different needs. Below are the contents of each bundle:Elite Series (Wireless Charging):

  • 4-Pack: 2 Elite + 2 Elite Mini (Keyring Hole), Savings: 10% off.
  • 2-Pack: 1 Elite + 1 Elite Mini (Keyring Hole), Savings: 5% off.
  • 2-Pack: 2 Elite, Savings: 5% off.

Finder Tag Series:

  • 4-Pack: 2 Tag-Melody + 2 Tag-FastTrack, 4 Lanyards, Savings: 10% off.
  • 2-Pack: 1 Tag-Melody + 1 Tag-FastTrack, 2 Lanyards, Savings: 5% off.

Pro Max & Mini 4-Pack:

  • Includes 2 Pro Max (RFID Blocking) + 2 Mini (Keyring Hole), 2 Charger Clips, Savings: 10% off.

Pro & Mini 4-Pack:

  • Includes 2 Pro (no RFID Blocking) + 2 Mini (Keyring Hole), 2 Charger Clips, Savings: 10% off.

Why choose a Bundle?

Bundles usually contain all the items needed for a particular purpose or task. For example, a baggage tracking device is bundled with an RFID blocking card, an RFID blocking card is bundled with a key tracker, and so on. Often a price discount is also offered.With this set of devices, you are equivalent to owning a Bluetooth tracker, a key tracker, and a luggage tracker.

Why isn't my charger clip working?

If the charging clip doesn't work, don't worry, you can do it as follows.

  • Checking that the Charger Clip's thimble is aligned with the two charging contacts on the card;
  • Checking if anything foreign matters on the charging contacts of the card, and cleaning them with water;
  • Covering the Finder Card with a soft cloth and tapping the charging contacts with a hard object through the cloth.

If none of the above works, please feel free to contact us and we will find a solution that is more suitable for your situation.

What devices is the item finder compatible with?

The item finder is compatible with various devices, including iPhones ranging from iPhone 7 to iPhone 14 series, as well as iPads from iPad 6th to iPad Pro 6th generation. Compatible Apple models are as follows.

iPhones:

  • iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max
  • iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max
  • iPhone 13, iPhone 13 mini, iPhone 13 Pro, iPhone 13 Pro Max
  • iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max
  • iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max
  • iPhone XS, iPhone XS Max
  • iPhone XR
  • iPhone X
  • iPhone 8, iPhone 8 Plus
  • iPhone 7, iPhone 7 Plus
  • iPhone SE 2022 - 3rd Generation
  • iPhone SE 2020 - 2nd Generation

iPad:

  • iPad Pro - 2nd to 6th Generation
  • iPad Mini - 5th to 6th Generation
  • iPad Air - 3th to 5th Generation
  • iPad - 6th to 10th Generation

How many people can use the item finder Bundle?

The Object Finder Kit can be used by multiple people in the same household or group. For example, one kit contains RFID shielding*2, keyholes*2, and two chargers. If your family lives together, then it can be given to four people to use together.

Use the item finder Bundle to help family members when traveling for business or pleasure. Assign key tracker, luggage tracker, and Bluetooth tracker. The "Find My" app shares locations, which is equivalent to seeing the location information of family members when locating items, thus improving safety and coordination when out and about.

How should I get help if I have a technical problem?

If you encounter a technical issue, you can seek assistance by contacting our official customer support team via email at support@seinxon.com. Our dedicated support staff is available to help address any technical problems or inquiries you may have regarding our products or services.

How are returns and warranty issues handled?

Seinxon provides a one-year limited warranty on hardware products(including Bluetooth tracker and RFID blocking card), purchased from Seinxon.com. Defective items will be repaired, replaced, or refunded at Seinxon's sole discretion. Additionally, Seinxon offers a 30-day return policy for these products. Customers must contact support@seinxon.com for return instructions.